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Frame The Importance of

Commercial Truck Insurance in Winston-Salem, NC

  • Let's face it - truckers in America have always been the backbone of our great country. They still are in modern times. On any given day, thousands of trucks traverse our highways and local roads, delivering goods and products on time so that businesses and consumers have what they need to live life. And while commercial trucking can be an incredibly lucrative way to make a living and put food on the table, it can also be risky and expensive.
  • Whether you're the owner of a fleet, an independent trucker, or have a business that uses big rigs to transport goods, you need commercial trucking insurance to protect you and your client's investments, shield you from liability, and more.
  • That's where working with a reliable truck insurance agency comes into play. Unfortunately, for many commercial truck insurance providers, serving the needs of truckers is low on the proverbial totem pole. At Independence Insurance Agency, nothing could be further from the truth.

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percent The Commercial Truck

Insurance Agency in Winston-Salem, NC You Can Trust

Much like you pride yourself on running a successful trucking business, Independence Insurance Agency prides itself on its years of experience providing truck insurance for hardworking men and women across the country. And in our experience, insurance rates for truckers are just too high - so high, in fact, that they eat away at their bottom line, making it more difficult to run a business and make a profit. Fortunately, at Independence Insurance Agency, we provide truckers the freedom they need from astronomically high insurance rates so they can stay on the road and keep driving America forward.

As one of the most trusted commercial trucking insurance agencies in the U.S., we understand the challenges that you face daily as a trucker. We also know how important it is to protect your business. That's why we go above and beyond to find you the best-priced coverage available, whether you're an operator, own a small fleet, a large fleet, or something in between.

Commercial Truck Insurance Winston-Salem, NC

We Put Truckers First Because Others Don't

 Truck Insurance Winston-Salem, NC

Truckers across the country choose to work with Independence Insurance Agency because we put their needs first before anything else. As experts in transportation insurance, we proudly offer a range of quality insurance products that are both practical and affordable for them. Our industry-leading carriers provide coverage that caters to the unique challenges faced by the trucking industry, ensuring that your business is protected at all times.

At our core, we are committed to finding the best possible price for your coverage without compromising the quality of service you deserve. The truth is, we understand how essential truckers are to the United States and take pride in making their insurance experience more streamlined and affordable.

One way we do so is by simplifying the insurance process. Our transportation specialists take the time to understand your specific needs and budget to tailor a comprehensive plan that works for you. You won't ever have to worry about cookie-cutter plans or uninterested agents when you work with our commercial trucking insurance agency. We take an educational approach to ensure that the entire big rig insurance process is quick, painless, and easy to understand. If there's something you don't understand, we're happy to take the time to explain. After all, the success and safety of your business are on the line.

Looking to the future, we are committed to providing innovative new products that cater to the ever-changing needs of truck drivers. As your one-stop shop for commercial trucking insurance, we are dedicated to your success, one policy at a time.

If you're a commercial trucker looking to ensure your rig, you can rest easy knowing that Independence Insurance Agency provides:

  • Affordable Trucking Insurance Plans for Any Budget
  • Exemplary Customer Service
  • Seasoned Transportation Specialists Who Customize Plans to Your Needs
  • A+ Carriers Across the Country
  • Simple, Easy Quote and Bind Process
  • Multiple Insurance Carriers Quoted to Find You the Best Rates
  • Truck Insurance for New Ventures

Call us or send us a message today to learn more about the best 18-wheeler insurance options for your trucking business.

chart The Commercial Truck

Common Types of Big Rig Truck Insurance in Winston-Salem, NC

At Independence Insurance Agency, we offer several types of insurance coverage for local, intermediate, and long-haul trucking needs. Here are just a few categories of trucking insurance coverage that our agency offers.

As the foundation of your insurance policy, liability coverage is required by law in most states in the U.S. It provides coverage for damage or injuries caused to properties or other people if your 18-wheeler is responsible for the crash. Without liability coverage, it's almost impossible to drive a truck or run a trucking business without major legal consequences.

Having physical damage coverage is an essential component that shouldn't be overlooked. This insurance is responsible for covering the expenses related to repairing or replacing your truck in situations such as accidents, theft, vandalism, and other damaging events. By having this coverage, you can rest assured that your business won't be affected significantly by unexpected incidents, and you can continue running your operations smoothly even in challenging times.

For trucking companies, the goods they transport are crucial to their operations. To protect these goods from damage, loss, or theft while in transit, cargo insurance is essential. This coverage provides much-needed peace of mind for both you and your clients, allowing you to reimburse clients for any losses sustained while protecting your reputation and brand identity.

Non-Trucking Liability Insurance is designed to cover property damage or bodily injury that may occur during personal time when the driver/truck is not under dispatch. This coverage can be applied with or without a trailer and is added to a commercial policy as an endorsement.

While Independence Insurance Agency has built a reputation of excellence in serving the needs of truckers, we also offer general liability. Also known as Truckers General Liability, this coverage insures for bodily injuries or property damage that happen due to business activities that are NOT the cause of operating a truck. It covers accidents that occur in parking lots, rest stops, also while loading or unloading. General liability can also cover losses related to theft and vandalism. Most brokers and shippers will require this coverage to work with you.

Bobtail insurance is a type of coverage that is comparable to non-trucking liability, which is designed to offer protection when driving a truck without a trailer attached. This is commonly referred to as "bobtailing." With bobtail insurance, the tractor is covered at all times, even when it is not attached to a trailer, regardless of whether or not the truck is under dispatch.

Trailer interchange insurance is a must-have if you're involved in a trailer interchange agreement. This essential coverage offers protection for trailers owned by other parties that you're using under a contractual agreement. It covers damages caused by collisions, fire, theft, and vandalism, providing assurance to all parties involved.

Curious whether our commercial truck insurance agency in cityname, state offers additional coverage? The following options can be bound in your insurance policy:

  • Business Interruption Insurance
  • Reefer Breakdown Insurance
  • Occupational Accident with Contract Liability Insurance
  • Rental Reimbursement Insurance
  • Underinsured or Uninsured Motorist Insurance
  • Towing Insurance
  • Electronics Insurance
  • Much More

Three plus 3 Safe Driving Tips to

Lower the Cost of Truck Insurance in Winston-Salem, NC

Keeping your drivers safe on the road is crucial not only for their own well-being but also for the safety of other motorists and the financial stability of your business. The Department of Labor has identified the trucking industry as one of the most hazardous sectors in the U.S. In fact, trucking and logistics fleets are known for their high injury and fatality rates. By improving how safely your truckers drive, you can help reduce expenses related to claim payouts, accidents, and insurance premium hikes.

Whether you own a large fleet or you're the owner and operator of a single rig, keep these safe driving tips in mind to help lower your insurance costs.

Implement Preventative Maintenance Plans

Ensuring the safety of your drivers begins with the safety of their vehicles. Trucks and tractor-trailers that do not receive regular maintenance, such as oil and brake pad changes, are more likely to experience breakdowns while on the road. Telematics devices provide real-time insight into engine and odometer data, including fault codes.

This information enables your mechanics to create comprehensive preventative maintenance schedules based on mileage, history of previous breakdowns, days, and more. Additionally, they can receive immediate notifications for critical fault codes. By implementing routine maintenance and proactive repair schedules, you can ensure that your vehicles are in top condition, minimizing the likelihood of breakdowns, which can help reduce the cost of trucker insurance.

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 Trucking Insurance Winston-Salem, NC

Practice Defensive Driving

This approach aims to mitigate the risk of fatal crashes and injuries by proactively identifying and responding to potentially dangerous situations and making informed decisions while driving. By adopting defensive driving techniques, drivers can reduce their likelihood of accidents, thereby minimizing the need for expensive repairs, claim payouts, and increased insurance premiums.

Some of the easiest ways for you or your drivers to practice safe driving include:

  • Be Wary of Blind Spots: Operating a reefer or tractor-trailer means driving high off of the ground, which can make visibility limited, especially in blind spots. To check your blind spot, look over your shoulder and out of your windows while changing lanes.
  • Be Ready for Emergencies on the Road: It's important for drivers to be ready for unexpected situations when driving, especially during long trips. They should be equipped to handle emergencies such as poor driving conditions or big rig breakdowns.
  • Use the Three-Second Rule: Truck drivers should try to maintain a three-second gap between their vehicle and the car in front of them. This means that the truck driver should reach a certain point on the road three seconds after the car in front of them has passed that same point.
  • Always Use Right and Left Turn Indicators: It's important for drivers to always use their turn signals when changing lanes or exiting highways, even if they don't see any other cars around. This is not only required by law, but it also reduces the chances of accidents occurring on the road.
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 Commercial Liability Insurance For Truckers Winston-Salem, NC

Find Ways to Prevent Distracted Driving

According to the Federal Motor Carrier Safety Administration (FMCSA), distracted driving is the primary reason behind truck driver accidents. Any activity that takes a driver's attention away from the road or the steering wheel is considered distracted driving. Distractions can come in various forms, such as eating while driving or gazing at a billboard outside the window. However, the most frequent form of distracted driving is the use of cellphones, specifically texting while driving.

Assuming you or your driver's rigs are equipped with dual-facing cameras, try reviewing footage of an unsafe driving incident. Coach your drivers on ways to correct their unsafe behaviors or look up ways to do so yourself if you're the one operating the big rig. The bottom line is that when your drivers aren't distracted, they drive safer. And when they drive safer, the cost of 18-wheeler insurance in cityname, state can be reduced.

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 Commercial Truck Insurance Quote Winston-Salem, NC

Ensuring the safety of your drivers begins with the safety of their vehicles. Trucks and tractor-trailers that do not receive regular maintenance, such as oil and brake pad changes, are more likely to experience breakdowns while on the road. Telematics devices provide real-time insight into engine and odometer data, including fault codes.

This information enables your mechanics to create comprehensive preventative maintenance schedules based on mileage, history of previous breakdowns, days, and more. Additionally, they can receive immediate notifications for critical fault codes. By implementing routine maintenance and proactive repair schedules, you can ensure that your vehicles are in top condition, minimizing the likelihood of breakdowns, which can help reduce the cost of trucker insurance.

 Low Priced Commercial Truck Insurance Winston-Salem, NC phone Call Now

This approach aims to mitigate the risk of fatal crashes and injuries by proactively identifying and responding to potentially dangerous situations and making informed decisions while driving. By adopting defensive driving techniques, drivers can reduce their likelihood of accidents, thereby minimizing the need for expensive repairs, claim payouts, and increased insurance premiums.

Some of the easiest ways for you or your drivers to practice safe driving include:

  • Be Wary of Blind Spots: Operating a reefer or tractor-trailer means driving high off of the ground, which can make visibility limited, especially in blind spots. To check your blind spot, look over your shoulder and out of your windows while changing lanes.
  • Be Ready for Emergencies on the Road: It's important for drivers to be ready for unexpected situations when driving, especially during long trips. They should be equipped to handle emergencies such as poor driving conditions or big rig breakdowns.
  • Use the Three-Second Rule: Truck drivers should try to maintain a three-second gap between their vehicle and the car in front of them. This means that the truck driver should reach a certain point on the road three seconds after the car in front of them has passed that same point.
  • Always Use Right and Left Turn Indicators: It's important for drivers to always use their turn signals when changing lanes or exiting highways, even if they don't see any other cars around. This is not only required by law, but it also reduces the chances of accidents occurring on the road.
Commercial Truck Insurance Winston-Salem, NC phone Call Now

According to the Federal Motor Carrier Safety Administration (FMCSA), distracted driving is the primary reason behind truck driver accidents. Any activity that takes a driver's attention away from the road or the steering wheel is considered distracted driving. Distractions can come in various forms, such as eating while driving or gazing at a billboard outside the window. However, the most frequent form of distracted driving is the use of cellphones, specifically texting while driving.

Assuming you or your driver's rigs are equipped with dual-facing cameras, try reviewing footage of an unsafe driving incident. Coach your drivers on ways to correct their unsafe behaviors or look up ways to do so yourself if you're the one operating the big rig. The bottom line is that when your drivers aren't distracted, they drive safer. And when they drive safer, the cost of 18-wheeler insurance in cityname, state can be reduced.

 Truck Insurance Winston-Salem, NC phone Call Now

check light FAQs About

Independence Insurance Agency

If you're looking for a commercial trucking insurance agency for your business, chances are you have some questions - and we've got answers. Keep reading to learn more about some of the most commonly asked questions we hear from truckers like you.

Why go with a "jack of all trades" when you can work with specialists who focus exclusively on transportation insurance? We have excellent relationships with major trucking insurance carriers and, as such, can provide the best assistance and reasonable rates.

Typically, companies will look at claims that date back three years or less.

We proudly work with more than 20 carriers to provide our clients with the most advantageous options at competitive prices, catering to the needs of owner-operators and big fleets alike.

Permit filings are typically done by insurance companies on the next business day. Federal (FMCSA) filings are completed online and updated immediately, while some states may take up to three weeks to process.

Independence Insurance Agency: Committed to the Trucking Industry

There's no question about it - you've got to protect your staff, your rig, and your trucking business with insurance. But choosing the right insurance partner isn't always easy. Thankfully, with Independence Insurance Agency by your side, you can rest easy knowing you're covered no matter where the road takes you. If you're in need of a commercial truck insurance agency in Winston-Salem, NC that caters to truckers like you, pick up the phone and contact one of our transportation specialists today. That way, you can get back on the road with confidence tomorrow.

 Trucking Insurance Winston-Salem, NC

Latest News in Winston-Salem, NC

Wake Forest Baptist lights up Winston-Salem for the holidays

The holiday season is not complete without the lighting of the Moravian Star in Winston-Salem.Credit: Wake Forest Baptist HealthWINSTON-SALEM, N.C. — No holiday season is complete without the lighting of the Moravian Star in Winston-Salem.The Atrium Health Wake Forest Baptist Medical Center will hold its annual star lighting ceremony on Tuesday at 5:45 p.m.The ceremony is open to everyone.Guests will gather at the top level of W...

The holiday season is not complete without the lighting of the Moravian Star in Winston-Salem.

Credit: Wake Forest Baptist Health

WINSTON-SALEM, N.C. — No holiday season is complete without the lighting of the Moravian Star in Winston-Salem.

The Atrium Health Wake Forest Baptist Medical Center will hold its annual star lighting ceremony on Tuesday at 5:45 p.m.

The ceremony is open to everyone.

Guests will gather at the top level of Wake Forest Baptist’s Eden Terrace parking deck off Hawthorne Road.

RELATED: It's Christmas time in the city, Silber Bells Tour is back!

“I am thrilled to participate in this wonderful tradition and witness the lighting of the Moravian Star to kick off the holiday season this year,” said Dr. David Zaas, president of Atrium Health Wake Forest Baptist. “Our desire is for this star to represent hope, joy, and light to our community, our teammates, and all who pass by it each night.”

A Moravian band, led by the Rev. Dr. Nola Reed Knouse, will provide music before and during the event.

Hot apple cider and Moravian cookies will be served after a brief worship service.

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Ask SAM: Why doesn't the City of Winston-Salem turn the Stratford Road train tracks into a bike or walking trail?

Answer: Trains have not used those tracks in many years.However, railway companies do not give up rights-of-way very often.For an answer, SAM turned to Ben Woeber, the bicycle and pedestrian coordinator for the City of Winston-Salem Department of Transportation.“While the rail line is inactive, Norfolk Southern has not abandoned it, so there is no opportunity for us to pursue a trail at this time,” Woeber said. “Contrast that with the experience we have had to date with NCDOT Rail and t...

Answer: Trains have not used those tracks in many years.

However, railway companies do not give up rights-of-way very often.

For an answer, SAM turned to Ben Woeber, the bicycle and pedestrian coordinator for the City of Winston-Salem Department of Transportation.

“While the rail line is inactive, Norfolk Southern has not abandoned it, so there is no opportunity for us to pursue a trail at this time,” Woeber said. “Contrast that with the experience we have had to date with NCDOT Rail and the Long Branch Trail. NCDOT Rail has been a willing partner in that process, and, as a result, we have been able to construct a trail and now have plans to extend it along that rail corridor.

“We definitely recognize the value of rail-trail projects, but can only pursue them where we have a willing railroad agency as a partner.”

“On behalf of the VFW Memorial Honor Guard, I extend a heartfelt thank you to the anonymous person who paid for our lunch at West Town Family Restaurant on Saturday, Dec. 2. Our Honor Guard had completed a mission to render military honors to a veteran (Navy) at United Baptist Church before seven of us stopped for lunch. Your generosity and patriotism are appreciated by all of us.” — Cliff Harris, quartermaster, VFW Memorial Honor Guard

The Friends of the Central Library will hold its annual Big Book Sale Thursday through Sunday at the library, 660 W. Fifth St., Winston-Salem. Admission is free.

The hours are 10 a.m.-5 p.m. Friday, 10 a.m.-4 p.m. Saturday and 1-4 p.m. Sunday. On Sunday items will be half price or $5 per bag; some exclusions apply.

A special preview sale will be from noon to 3 p.m. Thursday. Admission is $25 for the preview sale.

The sale will include books, DVDs, CDs and other media in good condition. There is also a large selection of children, teen, foreign language and historical books. There are also vintage and first edition books.

Proceeds will benefit the library’s programs including the Children’s Summer Reading Program.

For more information, email FriendsofCentralLibrary@gmail.com or call 336-327-7888.

The AARP Tax-Aide Foundation needs volunteers to assist in preparing free federal and state tax returns for taxpayers from Feb. 2 through April 12. Volunteers will provide support in scheduling and answering questions. Volunteers should be somewhat computer proficient, have good communication/interpersonal abilities and a willingness to learn.

Training is required for Client Facilitators, and you must pass a certification exam. AARP Tax-Aide operates in a safe environment.

To complete an application, go to www.aarp.org/volunteer/programs/tax-aide/?cmp=FDN-TAXAIDE-PRINT-VOLUNTEER and click on the Volunteer Now link.

After reviewing your application, you will be contacted by phone or email and provided additional information to help you decide if you want to volunteer.

Tracking all the intended transfers in and out of Wake Forest

Whether you are a fan of the transfer portal or not, it doesn’t matter — the new age of college athletics is here. With added years of eligibility from COVID-19 (the upcoming 2024 season is the final season to which this applies) and increased NIL opportunities across the nation, college football players are opting to stay enrolled in school a bit longer, though not necessarily where they started their college careers.Many players have already expressed interest in finding a new home for the next year or two (or three or f...

Whether you are a fan of the transfer portal or not, it doesn’t matter — the new age of college athletics is here. With added years of eligibility from COVID-19 (the upcoming 2024 season is the final season to which this applies) and increased NIL opportunities across the nation, college football players are opting to stay enrolled in school a bit longer, though not necessarily where they started their college careers.

Many players have already expressed interest in finding a new home for the next year or two (or three or four), but the number of decisions will skyrocket on Monday, Dec. 4, when the transfer portal officially opens.

Wake Forest is not immune to this double-edged sword. Head Coach Dave Clawson has had success in recruiting transfer players over the past few years (Kobie Turner, defensive lineman, from Richmond; Jacob Roberts, linebacker, from NC A&T; Malik Mustapha, safety, from Richmond), but in turn, many Demon Deacons have moved their way up as well (Sam Hartman, quarterback, to No. 16 Notre Dame; Gavin Holmes, cornerback, to No. 3 Texas).

After a 4-8 (1-7 ACC) season and missing the program’s first bowl game since 2015, Clawson has said he is not opposed to using the transfer portal to fill depleted positions — namely at quarterback and offensive line.

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All transfers are listed chronologically, from the most recent announcement to the earliest.

TRANSFERS IN:

As of Sunday, Dec. 5, no transfers have said that they are heading to Winston-Salem.

Wake Forest has extended six offers to players still seeking recruitment — linebacker Sam Brumfield III (Middle Tennessee State), offensive lineman Jacob Rizy (Harvard), defensive back Kenan Johnson (Georgia Tech), defensive back TJ Crandall (Colorado State), offensive lineman Keagen Trost (Indiana State) and defensive back Capone Blue (Kent State).

TRANSFERS OUT:

A.K. Kelly, WR — three years of eligibility remaining

Career stats: N/A

Announced on Dec. 4

Brooks Yurachek, LB — four years of eligibility remaining

Career stats: N/A

Announced on Dec. 4

Eli Hall, DL — three years of eligibility remaining

Career stats: 2 games

Announced on Dec. 4

Ke’Shawn Williams, WR — one year of eligibility remaining

Career stats: 46 games, 107 rec, 1,385 yds, 5 TD, 654 KR yds

Announced on Dec. 1

Wesley Grimes, WR — two years of eligibility remaining

Career stats: 18 games, 24 rec, 372 yds, 5 TD

Announced on Nov. 30

Troy Hoilman, QB — two years of eligibility remaining

Career stats: N/A

Announced on Nov. 29

Christian Forbes, OL — two years of eligibility remaining

Career stats: 17 games

Announced on Nov. 29

Jaylen Hudson, DL — one year of eligibility remaining

Career stats: 44 games, 37 tackles, 2 TFL, FF

Announced on Nov. 29

AJ Williams, DB — one year of eligibility remaining

Career stats: 48 games, 106 tackles, 4.5 TFL, 2 sacks, 4 PBU, INT

Announced on Nov. 29

Justice Ellison, RB — one year of eligibility remaining

Career stats: 43 games, 427 rush, 1,901 yds, 15 TD, 24 rec, 163 yds, TD

Announced on Nov. 28

Trey Boll, TE — one year of eligibility remaining

Career stats: 37 games, 1 rec, 5 yds, TFL

Announced on Nov. 28

Santino Marucci, QB — two years of eligibility remaining

Career stats: 4 games, 12-for-21, 151 yds, TD, 2 INT, 9 rush, 1 yd

Announced on Nov. 28

Jacob Zuhr, LS — two years of eligibility remaining

Career stats: 25 games, 4 tackles

Announced on Nov. 28

Brendon Harris, DB — one year of eligibility remaining

Career stats (4 seasons at Vanderbilt, 2 seasons at Wake Forest): 48 games, 149 tackles, 2.5 TFL, 7 PBU, FF, FR, INT, 2 defensive TD

Announced on Nov. 28

Mitch Griffis, QB — two years of eligibility remaining

Career stats: 23 games, 157-for-263, 1,957 yds, 15 TD, 8 INT, 123 rush, 141 yds, 2 TD Announced on Nov. 28

GOING PRO:

Jacob Roberts, LB

Career stats (3 seasons at NC A&T, 1 season at Wake Forest): 44 games, 301 tackles, 39.5 TFL, 15.5 sacks, 5 INT, 7 PBU, 2 FF, FR, 2 defensive TD

Announced on Dec. 4

Caelen Carson, DB

Career stats: 36 games, 120 tackles, 2.5 TFL, 26 PBU, 2 FF, 2 FR, 3 INT

Announced Dec. 2

Malik Mustapha, DB

Career stats (1 season at Richmond, 3 seasons at Wake Forest): 39 games, 192 tackles, 15 TFL, 4 sacks, 7 PBU, 4 FF, 2 FR, 3 INT

Announced Dec. 1

RETURNING:

Jasheen Davis, DL — final year of eligibility

Career stats: 39 games, 119 tackles, 39.5 TFL, 20 sacks, 3 FF, 3 FR, 2 PBU

Announced on Dec. 4

Demond Claiborne, RB — two years of eligibility remaining

Career stats: 20 games, 151 rush, 643 yds, 5 TD, 4 rec, 30 yds, 284 kick return yds

Announced Dec. 4

DeVonte Gordon, OL — final year of eligibility

Career stats: 41 games

Announced Dec. 4

Taylor Morin, WR — final year of eligibility

Career stats: 49 games, 163 rec, 2,218 yds, 19 TD, 741 return yds

Announced Dec. 4

Kevin Pointer, DL — final year of eligibility

Career stats (1 season at Louisiana-Monroe, 3 seasons at Wake Forest): 43 games, 93 tackles, 20.5 TFL, 3 sacks, 3 PBU, FR

Announced Dec. 4

Michael Kern, QB — final year of eligibility

Career stats: 16 games, 81-for-134, 1,023 yds, 5 TD, 2 INT, 40 rush, 46 yds

Announced Nov. 28

The Old Gold & Black will update this article as more information becomes available.

Update Dec. 4 at 7:06 p.m.: This story has been updated to reflect new developments.

Update Dec. 5 at 10:53 p.m.: This story has been updated to reflect new developements.

New WSTA rules in effect for downtown Winston-Salem bus station

Winston-Salem Transit Authority’s new rules officially went into effect on Friday.According to a press release from the city, WSTA updated its code of conduct in an effort to “focus on safety for passengers, staff, security officers and law enforcement who visit the Clark Campbell Transportation Center.” The transportation center is located downtown at 100 W. Fifth St. In January, all center visitors will be required to pass through a screening station and metal detectors....

Winston-Salem Transit Authority’s new rules officially went into effect on Friday.

According to a press release from the city, WSTA updated its code of conduct in an effort to “focus on safety for passengers, staff, security officers and law enforcement who visit the Clark Campbell Transportation Center.” The transportation center is located downtown at 100 W. Fifth St. In January, all center visitors will be required to pass through a screening station and metal detectors.

Click here

Members of city council signed off on the new rules on Oct. 16, but these changes have been in the works since June. According to the city press release, Assistant Director of Transportation Kelly Garvin said that this is the first major update to the code in more than 25 years.

Various factors have created an unsafe environment for the staff that operates WSTA and its passengers, Garvin said.

During a June 12 public safety committee meeting, WSTA’s General Manager Donna Woodson brought up “complaints and concerns,” not just from transportation center staff, but from “citizens who want to utilize the bus services” and are “not able to because they don’t feel safe.” During the meeting, Councilmember Annette Scippio asked if “riders” or “non-riders” had been the source of the issues Woodson talked about. Woodson responded that the “majority of the time they are non-riders” who are “there for hours and hours.”

Many of the city’s unsheltered population take refuge in and around the downtown transportation center, according to previous reporting by Triad City Beat. It has restrooms; there are places to sit; it’s warm in the winter and cool in the summer. As of Jan. 23, there are 468 known houseless individuals — 301 sheltered, 167 unsheltered — in the city.

To help those in need, WSTA staff has started hosting a monthly resource fair at the Clark Campbell Transportation Center on the first Wednesday of every month from 1-4 p.m. on the Fifth Street side of the facility. Community service vendors such as the BEAR Team, Second Harvest Food Bank and Winston-Salem Bike Patrol have attended the previous resource fairs. The next fair will be held on Dec. 6.

In October, WSTA brought their proposed rules back to council. The city’s Director of Transportation Jeff Fansler shared these new rules with city officials.

The updated code of conduct states that security officers may ask people to show their bus ticket and valid identification, and passengers and visitors may not remain at the transportation center longer than 90 minutes.

“You can still come in and use the space,” Fansler said, but added that the policy “basically allows us to identify who has a purpose in the building.” However, the rule doesn’t apply to those waiting for Piedmont Authority for Regional Transportation, Sunway Charters or Barron buses.

Pets — save for service animals — are not allowed at the transportation center or on the buses. One of the rules states that “no running or horseplay” is allowed in the center or on any WSTA vehicles.

The city states that people who violate the code may be banned from WSTA vehicles and properties, and could be arrested.

In addition to WSTA’s rules changes, their ban policy has been updated as well.

Public drunkenness, “excessive profanity” and disorderly conduct including verbal altercations will result in a seven day ban from WSTA’s vehicles and property.

Profane, violent, lews or “boisterous” language or behavior, harassment and sexual harassment, stalking, loitering, public impairment, panhandling, peddling, larceny and “unsanitary issues” will result in a six month ban from the transportation center and the building’s rear parking lot as well as the bus bays.

A permanent ban may be imposed if a rider engages in indecent exposure or physical assault against any WSTA employee, contracted vendors or city officials. Violent, disorderly and threatening conduct as well as any “felonious activity” and continued minor violations will result in a permanent ban from the transportation center, its bus bays and parking lot.

Take a look at the new code of conduct here.

FOX8/Old Dominion Triad Holiday Concerts and Food Drive

The FOX8/Old Dominion Triad Holiday Concerts and Food Drive are all about helping the Salvation Army commands of the Triad to stock food pantry shelves. This year, in an effort to help raise even more money and food for the Salvation Army, we are airing the concerts exclusively on television and on MyFOX8.com.Each week throughout December, FOX8 will broadcast a holiday music concert featuring local musicians. You can catch the concerts with your family ...

The FOX8/Old Dominion Triad Holiday Concerts and Food Drive are all about helping the Salvation Army commands of the Triad to stock food pantry shelves. This year, in an effort to help raise even more money and food for the Salvation Army, we are airing the concerts exclusively on television and on MyFOX8.com.

Each week throughout December, FOX8 will broadcast a holiday music concert featuring local musicians. You can catch the concerts with your family or loved ones live on TV or on any device. You can also replay the concerts in the FOX8 Special Presentations section of MyFOX8.com.

On Dec. 6 and Dec. 13, we will air 30-minute concerts beginning at 7:30 p.m.

On Dec. 20, we’re hosting a special Day of Giving from 6 a.m. to 7 p.m., followed by an hour of music starting at 7 p.m. Please take a moment to give during this important telethon.

Finally, on Dec. 25, join us for two hours of music starting at 8 a.m.

You will also be able to donate to the Salvation Army in your community through a secure donation page to be set up by the Salvation Army. As always, 100% of the money donated goes directly to the Salvation Army in your community to support their mission to feed those most in need.

“The goal every year is to help best serve the needs of the Salvation Army,” said FOX8 WGHP Vice President and General Manager Jim Himes. “This year, we are also able to bring more holiday music and increase the accessibility to our viewers and digital users. We are pleased to again partner with Old Dominion to help the Salvation Army achieve their mission in the Triad.”

A special thank you to all of the musicians who donated their time for this great cause.

When to watch the FOX8/Old Dominion Triad Holiday Concerts

7:30 p.m. – 8 p.m.: Triad Holiday Concert on FOX8 and MyFOX8.com

7:30 p.m. – 8 p.m.: Triad Holiday Concert on FOX8 and MyFOX8.com

6 a.m. – 7 p.m.: FOX8 Day of Giving

7 p.m. – 8 p.m.: Triad Holiday Concert on FOX8 and MyFOX8.com

8 a.m. – 10 a.m.: Triad Holiday Concert on FOX8 and MyFOX8.com

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